Auto Debit Rent Payment

Say goodbye to check writing with Auto Debit Rent Payment.

It's convenient!
Your rent is automatically deducted from your checking or savings account.

It's flexible!
You choose your debit date — the 1st, 2nd or 3rd day of the month.

More Savings!
With auto debit, late fees are a thing of the past. There are no unexpected charges and no sign up fees.

The auto debit rent payment program allows the safe and secure transfer of funds from your account directly to The Irvine Company Apartment Communities. For sign up details, see a leasing associate from any of The Irvine Company Apartment Communities.

Frequently Asked Questions To Assist You

Below are some frequently asked questions to assist in answering any questions you may have regarding the program.

What is the auto debit rent payment program?
What can be paid by the auto debit rent payment program?
Does this mean that payment is automatically debited from my account every month?
Do you - or my bank notify me in advance - when this rent debit will take place?
Are there any enrollment restrictions?
How do I become eligible to use auto debit?
Can I be declined from the auto debit rent payment program?
Will I see any auto debit transactions on my bank statement during the validation process?
How do I enroll in the automated rent payment program?
With auto debit, can I set it up to make a partial payment each month?
Can I choose multiple accounts?
Can I tie multiple names to this auto debit program?
Can non-IAC residents make payments on my behalf via auto debit?
How much can I pay? When can I pay?
When I pay via auto debit, is my rent due at a different time/date than I currently pay?
What if I need to make changes in my information while I'm on the program?
How do I cancel my participation in the auto debit payment program - so it will not continue to take funds from my account(s) each month?
Can I make rent payment by credit card through auto debit?

Q:What is the auto debit rent payment program?
A:

This service, offered exclusively to The Irvine Company Apartment Communities residents, is designed to provide greater ease in making rent payments on a recurring basis.
Auto debit allows you to make your monthly rent payments via an automatic debit transaction each month. The payments may come from your choice of checking or savings account.
This auto debit rent payment program allows the safe and secure transfer of funds from your account directly to The Irvine Company Apartment Communities.

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Q:What can be paid by the auto debit rent payment program?
A:

With auto debit, you pay pre-set fixed (also known as recurring) fees associated with your rent, such as monthly rental payment, garage rent, pet rent and utility fees that may be part of your rental agreement. Because the amount is set and locked each month, it will debit the same amount each month. If you are assessed any late fees, or charges for lack of funds in your account, those balances must be paid in full at your community office, and cannot be deducted by the auto debit program.
Sorry, auto debit payments cannot be used to provide security deposits or costs associated with your move-in.

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Q:Does this mean that payment is automatically debited from my account every month?
A:

Yes, payment is automatically debited from your account monthly, and the debit occurs on the same day each month, based on the date you choose between the 1st and the 3rd.

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Q:Do you - or my bank notify me in advance - when this rent debit will take place?
A:

You will receive a written confirmation that your enrollment in the program has been accepted with a start or effective date. However, you will not receive a recurring monthly reminder that funds will be debited. If there are any problems with enrollment, you will receive written notification to assist you further.
Because you have the flexibility to have your account debited on the 1st, 2nd or 3rd of the month, you can plan your obligations and balance your account statements accordingly. Any additional dialogue regarding fund transfer date notifications should be arranged between you and your banking institution.

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Q:Are there any enrollment restrictions?
A:

Auto debit is offered as a service to residents on a lease program. Residents carrying month-to-month terms are not currently eligible. In addition, only one (1) rent payment per apartment home will be accepted. The auto debit rent payment program cannot be split among additional occupants.

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Q:How do I become eligible to use auto debit?
A:

To be eligible, you must be a named person on your lease ("lessee") and thus responsible for rent on your residence. You may sign up at your community office during your 2nd month of residency with The Irvine Company Apartment Communities.

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Q:Can I be declined from the auto debit rent payment program?
A:

Any party named on the lease is eligible for enrollment. However, enrollment or participation in the auto debit rent payment program may be declined if an acceptable timely rent payment history is not maintained. Please see the terms and conditions of your lease or your leasing consultant for further details.

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Q:Will I see any auto debit transactions on my bank statement during the validation process?
A:

Every bank handles statements differently. Your bank statement may or may not show that a validation request was processed, which simply confirms the authenticity of your account. Not all banks include validation information on statements. For more information about this contact your bank. Monthly transaction information will show up on your statement as a debit.

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Q:How do I enroll in the automated rent payment program?
A:

To enroll in the automated rent payment program using your account of choice with a U.S. financial institution, please complete an Authorization Agreement for Direct Payment. The form is available at your community management office. This form must be filled out in its entirety, with your signature. You’ll be asked to provide banking information and a voided check if you plan to debit from your checking account. Your bank can provide you information and assistance.
So you can plan accordingly, you will be notified in writing as to the first month and date your enrollment will be effective.

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Q:With auto debit, can I set it up to make a partial payment each month?
A:

Sorry, partial payments cannot be accepted.

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Q:Can I choose multiple accounts?
A:

You have the freedom to auto debit from any checking or savings account(s) you currently hold. However, payments will only be accepted from one selected account. We cannot accept 'split' payments from 2 separate accounts.

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Q:Can I tie multiple names to this auto debit program?
A:

Only one responsible party per household may enroll in the auto debit program. For instance, if you have a roommate and want to enroll, simply choose the responsible party to enroll. Payment by the responsible party must be made in full every month by the due date to avoid additional charges. Please see the terms and conditions of your lease for more information.

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Q:Can non-IAC residents make payments on my behalf via auto debit?
A:

At this time, the auto debit program only accepts payment from current residents listed on the lease.

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Q:How much can I pay? When can I pay?
A:

It is your responsibility to pay the full amount of your recurring amount by the due date each month. With the auto debit program, the same fixed amount is debited on the same day each month.
Since auto debit transactions take place on the same date each month, you have the flexibility of selecting the debit date (1st, 2nd or 3rd) during your sign up authorization with The Irvine Company Apartment Communities.
Please review your leasing agreement regarding acceptable late payment terms.

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Q:When I pay via auto debit, is my rent due at a different time/date than I currently pay?
A:

Your rent will remain due as with current policy, on or before the 1st of each month. On the 4th day of the month, if full rent is not received, you will be assessed a late fee. Please see your community management for additional details of the rent payment policy.

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Q:What if I need to make changes in my information while I'm on the program?
A:

To enact changes, simply fill out a new Authorization form marked 'change', with the information you need to change, sign it, and return the form to your community management.

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Q:How do I cancel my participation in the auto debit payment program - so it will not continue to take funds from my account(s) each month?
A:

If you choose to cancel the process anytime during your residency with us, please provide your community management office a new Authorization to Debit form marked ‘exit’ or a written statement of your intent to cancel your participation in the program. This cancellation must be received at least 30 days in advance of your next monthly payment.
Auto debits will automatically terminate upon your lease termination or move-out.

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Q:Can I make rent payment by credit card through auto debit?
A:

Sorry, credit card payments cannot be made or accepted at this time.